Five practices, from IT master plan to go-live.

Each one answers a specific problem that operators and CIOs face. You can bring us a single question or an entire programme.

IT strategy & architecture

A clear target, split into steps you can fund.

The problem: Too many overlapping applications, and maintenance that keeps getting more expensive. Dependence on one vendor, or software that will soon be out of support.
How we work: Start from what exists, set out scenarios, plan in stages, support decisions.
What we deliver: As-is mapping and analysis, Target architecture and compared scenarios, Staged roadmap, Decision papers.
The value for you: Investment decisions tied to a shared target.

CRM, catalogue, provisioning, billing: your core systems.

The problem: Launching a new offer takes months, because the catalogue is duplicated across several systems. Legacy applications that nobody dares to change any more.
How we work: Map the chain, define the target, modernise in steps, keep it consistent.
What we deliver: Solution architecture documents, Application and flow maps, Impact analyses, Migration and rollback plans.
The value for you: Shorter time to market for new offers.

From order to revenue, with nothing lost between two systems.

The problem: Orders fixed by hand, with no view of their real status. Services active on the network that are never billed.
How we work: Follow a real order, write the interface contracts, orchestrate rather than connect, measure leakage.
What we deliver: Order journey maps, Interface contract repository, Target orchestration architecture, Order-to-Cash indicator dashboard.
The value for you: Reliability: fewer orders stuck or fixed by hand.

Systems that talk to each other, and prove it in testing.

The problem: Several vendors, and nobody clearly responsible for integration. Poorly described interfaces whose defects show up in testing.
How we work: Contract the interfaces, pick the right style, plan for failure, make it visible.
What we deliver: Integration plan, Interface repository and contracts, Test plans and reports, Go-live file.
The value for you: Interface defects found in testing, not in production.

Programmes that are scoped, steered and actually delivered.

The problem: Several projects running in parallel, with no overall view of progress. Poorly tracked dependencies between projects and suppliers.
How we work: Scope, govern, steer quality, support.
What we deliver: Scoping note, Integrated programme plan, Steering dashboards, Change management plan.
The value for you: One overall view shared by leadership and teams.

For organisations that want to structure their online presence: assessment, acquisition, content, conversion, reputation and reporting.

Tell us about your situation. A senior consultant reads every message and suggests a first conversation, with no commitment.